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PathOr Platforms Private Limited/AI products & engineering

Technology thatdrives livesfor better.

We build AI that people and businesses can simply talk to. Our platform AvA builds AI agent teams that answer, book, collect and follow up for businesses in every sector, around the clock, and our engineering teams build AI, software and cloud systems for companies worldwide.

7 yearsBuilding since 2019
62+Projects delivered
33+Clients worldwide
15+Engineers, designers & researchers
Our missionWhy PathOr exists, in the words we started with.

PathOr is a guild with innovation and discovery as its sole motive. We exist to bring the power of AI to every business and every person, and to upgrade the technology the world already depends on.

Mission

AI services for businesses and for everyone.

A small business should be able to serve its customers the way a large one does. Anyone should be able to use advanced technology simply by talking to it, in their own language.

Vision

Next-generation computing, available to the many.

Software you converse with, that understands what you mean and does the work behind the request, from a phone call to a payment to a follow-up.

Approach

Upgrade what already works, then stay to run it.

We bring AI into the products and processes people already rely on, put it into production, and keep it there. A demo that is switched off six weeks later has cost money, not saved it.

Products and engineering, kept together on purpose.

We build our own products and we build for other companies. Operating AvA and PathOr Meet means we answer for uptime, latency and the failure modes at three in the morning, not just for a handover. That experience is what our clients are buying, and their problems are what keep our products honest.

What we do

Two halves of one company.

Our products put AI in the hands of businesses and people every day. Our engineering practice brings the same depth to companies that need something built for them.

We build products

Platforms people use every day.

AvA is our flagship platform of AI agent teams. PathOr Meet makes video calls free and instant. Both are live, and both are run by the team that wrote them.

We engineer for others

Systems that ship and stay up.

AI and machine learning, full-stack software and cloud infrastructure, delivered by people who run production systems themselves.

Our flagship platform

AvA

AI agent teams that run the work of a business.

Tell AvA what your business needs and watch it get built. From a single sentence it sets up the agents, the follow-up journeys and the channels, answers every customer by phone, WhatsApp, SMS or email in their own language, and then does the work behind each conversation, inside your own systems and within the rules.

AvAin your consoleBuilt
You

Call every new website lead in Hindi within a minute and book a site visit.

Here's the plan4 of 4 built
  1. Priya, your sales assistant, speaks Hindi and English
  2. Enquiry form, connected to your website
  3. Journey: call in under a minute, then WhatsApp
  4. Site visits booked into your calendar
Your phone is ringingIt's Priya. Answer to hear your new assistant.
18,000+calls placed by AvA assistants
350+assistants built on the console
28languages, switching mid-sentence
<1minfrom a new lead to the first reply
हिन्दीEnglishবাংলাதமிழ்తెలుగుमराठीગુજરાતીಕನ್ನಡമലയാളംਪੰਜਾਬੀଓଡ଼ିଆاردوঅসমীয়াनेपालीमैथिलीकोंकणीडोगरीसंस्कृतम्ᱥᱟᱱᱛᱟᱲᱤꯃꯤꯇꯩꯂꯣꯟسنڌيकॉशुरबड़ोالعربيةEspañolFrançais日本語한국어
The agent architecture

Not one chatbot. A system of agents that gets the work done.

Six layers sit under every setup, in every industry. That is why the agent that called a lead on Monday knows them when their payment is due on Friday, and why every one of them follows the same rules.

  1. Where people reach youCalls, WhatsApp, SMS, email, your website, your apps and your data. Any of them can start a conversation.
  2. AgentsEach assistant has one job, its own voice and language, your knowledge, and the tools it may use mid-conversation.
  3. JourneysThe orchestrator. Decides each person's next step: wait, retry, branch on what they said, hand over.
  4. One memory per personEvery channel reads and writes the same record, so the second conversation remembers the first.
  5. The workBook, collect, update the CRM, write to a sheet, call your own API. Done, and recorded.
  6. GuardrailsConsent, opt-outs, contact hours and do-not-call lists checked before every single touch.
01 Where people reach you
Phone callWhatsAppSMSEmailWebsite formGoogle Sheet rowYour app

Any of these can start a conversation, and every one lands in the same place.

02 Agents, one job each
QQualifierCalls in a minute, asks budget and timeline
CCloserBooks the visit into your calendar
₹CollectionsReminds politely, sends the payment link
03 Journeys, decided as they answerinterestedlaterno answerretryNew leadCallBookedNurtureWhatsApp

Each person takes their own path. AI judges how every call went and picks the next step, until it ends in a yes or a clear no.

04 One memory per person
AV
Asha VermaPrefers Hindi · Budget ₹60 lakh
  1. MonCall · interested in a 2BHK
  2. WedWhatsApp · brochure sent
  3. FriCall · site visit booked
05 The work, done and recorded
  • Site visit bookedSat 11:00
  • Payment collected₹4,500 · Razorpay
  • Lead updatedHubSpot
  • Row writtenGoogle Sheet
06 Guardrails, before every touch
  • Consent on record
  • Inside contact hours
  • Not on a do-not-call list
  • No opt-out on any channel

Cleared to call

Beyond workflow automation.

Workflow tools hand you the parts and leave the building to you. AvA builds the whole system from what you tell it, then runs it with your customers, every day.

Workflow automation toolsAvA
Where you startA blank canvas of nodesOne sentence, in any language
Who builds itYou wire every step, prompt and APIAvA writes the plan; you press Build
Talking to customersText passed between appsReal phone calls, WhatsApp, SMS and email, in 28 languages
MemoryEach run starts from nothingOne record per person, across every channel
RulesYours to build and maintainConsent, opt-outs, calling hours and do-not-call lists, checked before every touch
Your teamLogs to read when something breaksHandoffs with a written brief, approvals, and any thread taken over in one click

Built for how each industry works.

Ready-made agent teams for lending, healthcare and real estate, and editions for retail, education and more. Or describe your own, in your own words.

BFSI & lending

“Remind borrowers on WhatsApp before their EMI with a payment link, call the ones who have not paid, and note any promise-to-pay date.”

Loan enquiry · KYC · Collections · Renewals
Healthcare & clinics

“Remind patients the day before on WhatsApp, call the ones who do not reply, and rebook no-shows.”

Reminders · Rebooking · Front desk
Real estate

“Call every portal and ad enquiry within a minute, ask budget and location, and book a site visit.”

Speed to lead · Qualification · Site visits
E-commerce & D2C

“Confirm every cash-on-delivery order on WhatsApp before it ships, and cancel the ones who say no.”

COD confirmation · Failed deliveries · Payments
Education & coaching

“Answer course enquiries on my website at night, call them back in the morning and book a counselling call.”

Enquiries · Counselling · Follow-ups
Home services

“Pick up every missed call, find out what job they need and book a visit into my calendar.”

Missed calls · Booking · Reminders
B2B & services

“Qualify every inbound enquiry on a call, send the hot ones to my CRM and book a demo with my team.”

Qualification · CRM sync · Demos
Your business

Something else? Describe it to AvA in your own words, and it builds the plan.

Tell AvA ↗

Win the lead. Keep the customer. Grow the pipeline.

Three products on one engine, so a person called about an enquiry on Monday is recognised when their order ships on Friday.

Win

AvA Leads

Speed to lead. Every enquiry answered while it is still warm, qualified, and handed over or booked.

  1. Lead arrives
  2. Called in under a minute
  3. Qualified on the call
  4. Booked or handed over
  5. Followed up until yes or no

Starts from your forms, chat widget, missed calls, IndiaMART, Meta lead ads or any app.

Keep

AvA Orders & Payments

The conversations after the sale: confirm, remind, recover and collect, without anyone chasing a list.

  1. Order or invoice event
  2. Confirm or remind
  3. Payment link sent
  4. Waits for the payment
  5. Recorded as collected

Works with Shopify, Shiprocket, Razorpay and Cashfree.

Grow

AvA Prospect

Find the businesses worth selling to, see why each one fits, and let an AI SDR reach out on the channel each one answers.

  1. Describe what you sell
  2. AvA finds businesses that fit
  3. Each one scored, with reasons
  4. Decision makers, emails checked
  5. AI SDR follows up to a meeting

Searches Google Maps, open data, company registers or your own lists.

One family, for business and for you.

The same AvA runs a company's customer desk, its social media, and the assistant in a person's pocket.

For your customers

AvA for business

Sales, support and collections, answered on every channel, and the work done. Roles, single sign-on, audit trail and white-label included.

Open the console ↗
For your marketing

AvA Social Canvas

Your AI marketing co-founder. Learns what you sell and how you sound, then plans, designs and posts every week across nine platforms, with your OK.

Explore Social Canvas ↗
For you

The AvA app

Your own assistant. Pick a persona, give it skills and say “Hello AvA”. Live on Android with 5,000+ installs and 4.5★; iPhone and desktop in beta.

Get the app ↗
For agencies

AvA Partner

Sell AvA under your own brand: your domain, your logo, your prices, each client isolated in their own account.

Become a partner ↗
AvA replying in Bengali
Choosing an AvA persona
Personas for every purpose
AvA completing a multi-step task on Android
One request, many steps done
AvA plugins for calendar, apps and web search
Plugins that act, not just answer
AvA writing assistance over any app

Fast, and inside the rules.

Calling hours, do-not-call lists, consent and AI disclosure differ by country. AvA checks them for every person, every time, and keeps the record.

Consent ledger

Every grant and withdrawal recorded, with where it came from.

One opt-out stops all

On every channel and every journey, at once.

Do-not-call registers

National lists uploaded; listed numbers are never dialled.

Contact hours

Worked out in each contact's own time zone.

Access control

Roles, record scopes, SAML single sign-on, SCIM and audit trail.

Pay for what runs

A prepaid balance, itemised in your console. No seats, no minimum.

Tell AvA what your business needs. Watch it get built.

PathOr Meet

One click. Everyone's in.

Video meetings with the friction taken out. No account to create, nothing to install, and no timer counting down in the corner. Share a link and people join, from any browser.

No time limitsCalls run as long as they need to.
No account neededNot for you, not for your guests.
Nothing to downloadIt runs in the browser.
FreeNot a trial. Free.
meet.pathor.in/weekly-product-review
Pranshu
Srishti
SShadab
MMayank
Our journey

Every product taught us what the next one needed.

We would rather name our earlier products plainly than quietly delete them from the story.

2019Founded

PathOr Platforms is founded.

Pranshu Ranjan and Srishti Rachna start the company with one aim: technology that drives lives for better.

SamMerged into AvA

Our first assistant.

A digital assistant for Windows and Android that found a large audience on YouTube, and taught us where the hard parts of voice really are.

PathOr LeaguesRetired

E-sports, every day.

An Android platform where players earned through daily tournaments for BGMI, Free Fire, Valorant and more. A strong run, then retired.

EngineeringOngoing

62 projects for 33 clients.

AI, software and cloud work for companies in India and abroad, including long-running enterprise engagements.

PathOr MeetLive

Video calls without the catch.

No account, no download, no time limit. A live video service and an unforgiving one to keep running.

AvALive

Sam's successor, and our flagship.

AI agent teams that run the work of a business, from one sentence, plus the AvA app for everyone.

2026Now

AvA goes global.

Live in India, now entering the UAE and Saudi Arabia, with the United Kingdom, Australia and Singapore next.

Engineering

From the team that runs its own platform.

An agency that only builds for clients optimises for the demo, because that is where its involvement ends. We have had to answer for what happens in month eight, and that changes the advice you get.

AI & machine learning

AI that ships.

Systems that go into production and stay there, handle real volume and degrade gracefully.

  • Custom models trained on your data
  • Natural language processing and automation
  • Conversational assistants on the AvA platform
  • Analytics that make model output usable
AI services →
Software engineering

Software built to be handed over.

Web and mobile applications your own team can pick up, understand and change after we leave.

  • React, Next.js and TypeScript
  • Native and cross-platform mobile
  • Custom ERP, CRM and integrations
  • Taking over existing codebases
Software services →
Cloud & DevOps

Infrastructure that stays up.

Cloud architecture, deployment pipelines and scaling, with monitoring that warns you before customers do.

  • AWS and Azure architecture
  • Docker and Kubernetes, sized to the need
  • CI/CD that makes releases boring
  • Auto-scaling and cost control
Cloud services →
How an engagement runs

Honest scope, then something real in production.

  1. Start from the process, not the technologyIf a rule or a fixed integration would solve it faster and cheaper than a model, that is the answer you will get.
  2. Ship a first deployable sliceSomething narrow in production teaches more than a long build or a specification does.
  3. Write code that can be readConsistent conventions and recorded decisions. You are paying for an asset your team has to live with.
  4. Stay to run itMonitoring, optimisation and ongoing operation, by the people who built it.
62+Projects delivered
33+Clients served
1468Hours of client support
15+People on the team
Easy communication with the team members, product visualization was superb, and the service quality is worth appreciating.
Jay BancroftCEO & Founder, restaurantowners.com · New Jersey
01 / 03

“For Android development, PathOr was best at it, from development to delivery all fantastic experience. The team needs more recognition for their talent.”

Aman YadavSDE, Microsoft

“PathOr really helped me in starting up my business from scratch.”

John LarsonEntrepreneur
Leadership

Founder-led, since day one.

PathOr is independent and still run by the people who started it. The team has grown past fifteen across engineering, AI research, infrastructure and design.

Pranshu Ranjan
Founder, CEO & Chairman

Pranshu Ranjan

Nothing delights us more than when we make a positive impact on people's lives with our services and products.
Srishti Rachna
Vice-Chairman

Srishti Rachna

Excellence is not a destination. It is a continuous journey of innovation and dedication to delivering the best.

The core team

The engineers who build and run AvA and Meet.

Sneha

Mobile engineering

Shadab

Backend architecture

Sachin

Frontend engineering

Mayank

AI engineering

Build what's next with us.

We hire engineers, designers and researchers who want their work in production, used by real people.

View open roles
Questions

Asked a lot.

Straight answers about PathOr, AvA and working with us. Anything else, ask us.

What does PathOr Platforms do?

PathOr Platforms Private Limited is an Indian technology company that builds AI products and engineers software. Its flagship platform, AvA, builds AI agent teams that answer customers by phone, WhatsApp, SMS and email and then do the work behind each conversation. PathOr also makes PathOr Meet, a free video meeting service, and delivers AI, software and cloud engineering for other companies.

What is AvA?

AvA is PathOr's platform of AI agent teams for businesses. You tell it what you need in a sentence, and it sets up the agents, the follow-up journeys and the channels. It answers every lead, order and question in under a minute in the customer's own language, then qualifies, books, collects, updates your systems and follows up until it is done. There is also the AvA app, a personal assistant on Android. More at ava.pathor.ai.

How is AvA different from workflow automation tools?

Workflow tools give you nodes to wire together. AvA builds the whole system from one sentence, talks to customers on real phone calls, WhatsApp, SMS and email in 28 languages, keeps one memory per person across every channel, and checks consent, opt-outs and calling hours before every touch.

Is PathOr Meet really free?

Yes. PathOr Meet is a browser-based video meeting service with no cost, no account required and nothing to download. Calls have no time limit, unlike the 60-minute cap on most free tiers. You share a link and people join.

What services does PathOr offer to businesses?

Three practice areas: AI and machine learning, including custom models, NLP and automation; full-stack software, covering modern web and mobile applications end to end; and cloud infrastructure and DevOps, covering scalable architecture, deployment and operations.

When was PathOr founded, and who leads it?

PathOr was founded in 2019 by Pranshu Ranjan, who serves as CEO and Chairman, alongside Srishti Rachna as Vice-Chairman. The company has grown to a team of more than fifteen people delivering products and client engineering work.

What happened to Sam Assistant?

Sam was PathOr's digital assistant for Windows and Android, and the product that first drew a large audience on YouTube. It has been deprecated and its capabilities were folded into AvA, which is now the company's active platform.

Where is PathOr based, and how do I start a project?

PathOr Platforms Private Limited is based in Delha, Gaya, Bihar 823002, India, and works with clients worldwide. Use the form below, email support@pathor.ai or call +91 80715 80883 between 9 AM and 6 PM IST, Monday to Friday. Describe what you are building and the team will come back to you within one working day.

Contact

Let's build what's next.

Tell us what you want built or what you want AvA to handle. Our team replies within one working day.

Phone
+91 80715 80883
Office
Delha, Gaya, Bihar 823002, India
Hours
Monday to Friday, 9 AM to 6 PM IST
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